You can finally relax.
Our flat fee managed IT support
program has you completely covered.
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Capital Data Service, Inc.
Submit a Support Request Contact UsCapital Data Service, Inc.
1065 Parkway Industrial Park DriveSuite B
Buford, GA 30518
Worry-Free Budgeting
We know IT budgeting for the year can be a monumental task. We remove the variables with one monthly fee and consolidated invoicing.
Fast & Friendly Service
All of our technicians are trained to have the ‘heart of a teacher”. They take time to answer all questions in easy-to-understand terms and respond quickly to any support issues that arise.
Take Back the Control
You should always have access to your network information. We make sure you have access to all critical data and conduct regular backups.
Consistent Uptime
We make sure your systems are up and running as much as possible. With backup and disaster recovery planning, you can rest assured that your data and systems are working with you.
Your staff has always provided excellent service.
My office provides service to taxpayers whom are my constituents. It is very important that I keep our operations up and running for the 8 hours we are open to the public. I have always received prompt and professional service from your company.
If someone was on the fence about choosing an IT firm I would definitely recommend your services.
Customer service that surpasses our expectations
Using Capital Data Service has allowed us to stop the worry. All we have to do is pick up the phone and make a call. The team at Capital Data Service understands when we call we need assistance as soon as possible and it is comforting to know we will be responded to quickly. You can’t go wrong with Capital Data Service!
You have nothing to lose by choosing them as your IT provider.
Capital Data Service always responds promptly
The single biggest benefit City of Blackshear has experienced is Capital Data Service’s dependable service. With other IT firms it has taken up to 2 days to get a response to a service request. Capital Data Service always responds promptly.
If another city government were considering Capital Data Service I would say, "Go for it! They are a great Company!"
Quick and efficient IT support on a personal level
Since 2005 we have been able to depend on Capital Data Service, Inc. for quick and reliable IT support. I can always call on them in an emergency or not and know I will not have to sort through a phone tree to get someone working on my problem.
Their expertise in network security is especially better than others.
If you are wanting to partner with a business that has the knowledge and capabilities of larger firms but gives support on a personal level then there is no reason to look any further than Capital Data Service, Inc.
Worry-Free Budgeting
We know IT budgeting for the year can be a monumental task. We are dedicated to simplifying this for you. We work with you to remove those tricky variables by providing:
Flat monthly fee based on annual budget
Support ticket tracking and reporting
24/7/365 support availability
Consolidated invoicing
Unlimited IT consultation
Significant cost savings compared to Break-Fix model
Fast & Friendly Service
All of our technicians are selected for their customer service focus and ability to provide assistance in a friendly, approachable way. They take time to answer all questions in easy-to-understand terms. And, because we have both remote and onsite support, you can expect fast service to both urgent and general service requests.
15 minute guaranteed response time- Support ticket tracking and reporting
Technicians trained with customer service mindset and “heart of a teacher” approach- 24/7/365 technical support availability
Remote support for immediate assistance and onsite support when requested or necessary
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Take Back the Control
You should always have access to your critical network data. Our role is to support and provide all the tools needed to keep your network going strong. When you work with us, you'll have full access to this information and, because we conduct regular backups, you can rest assured that it is up-to-date.
- Flat monthly fee based on annual budget
Username and password documentation- Unlimited IT consultation
Regular data backups and system updates- Support ticket tracking and reporting
Network and device monitoring to ensure security
Network inventory
24/7/365 unlimited IT support
Stress Less with Consistent Uptime
We make sure your systems are up and running as much as possible. In fact, we're structured to incentivize this, keeping our customer's network success at the forefront of our support. And, with backup and disaster recovery planning, you can finally relax knowing your data and systems are current, secure and retrievable.
Unlike our competitors, we are incentivized to minimize your downtime
Planning & implementation of rollouts or conversions
Regular network monitoring, maintenance & updates ensure smooth system operations
Software partner support (i.e. Lenovo, Microsoft, HP)
Ongoing data backups and Disaster Recovery Planning- 24/7/365 technical support availability