Rabun County Board of Commissioners was recently faced with a challenge of replacing an aging PBX system while reducing recurring costs and optimizing network security. Recognizing that the Board of Commissioners did not have expertise on staff to develop a solution to realize their goals Rabun County decided to partner with Capital Data Service (CDS).
The new system needed to be scalable, stable and secure. It was important to take into consideration ease of administration, secure communications between separate
buildings and HIPPA compliance for the county health center. Affordable ongoing support was also a requirement because Rabun County has no IT staff to support users. Using a consultative approach, CDS discovered Rabun County to be a perfect candidate for the 3Com VCX/IBM System i telephony solution. The solution would include:
-
Two IBM i5 servers for high availability running 3Com's VCX VoIP application
-
3Com X506 firewall/Intrusion Prevention Systems to secure data and communications
-
3Com wireless access points for wireless communications
-
An all inclusive managed services agreement from CDS to provide a service level agreement that responds to issues promptly and efficiently
The solution design, implementation and support Rabun County received from CDS has produced results
that allows current staff to focus on their specific duties thus increasing productivity, reduced recurring
costs, increased network uptime and secured business critical data.
To find out how CDS can help your business realize similar results contact one of our specialists at (800)
298-7129 or email info@capitaldatainc.com
|
